Sorry it should have said providers cancel "a lot" as its hard to type on a smart phone. A client may have to take a day or half day of vacation, work around having a real life too, drive somewhere to see the provider, get a room,etc. Yes of course we could lose money on a no show and like was stated above we lose time.
I get it if a provider travels and guys no show I'm sure it SUCKS and I have never done that. As a client it sucks just as much imo. But if guys go on a rant about someone no showing that doesn't help his cause as its hard enough to get references from anyone so they suck it up and keep to themselves.
I've had 2 no shows once due to "car troubles" and once they simply didnt respond the day of the date. It's amazing to me how many unreliable cars providers have had from seeing comments from clients.
I dont hobby that often so when I do it's not easy to get verified so if they cancel odds of a last minute date are slim. On top of that I look for certain things if I'm going to pay for it or I can do fine in the real world so a cancel and to find something similar is usually not possible.
So again shayla I think it SUCKS you had a wasted trip but providers aren't always 100% either. Especially with the new rules of the site etc. Happy hobbying!