The Dealerships may be licensed but the Sales Staff are not.... So the system brakes down at that level...I can tell you unequivocably that in today's world of auto sales ( I am the GM of a dealership) if someone's info did wind up out there somewhere, the penalties are very severe and do not just extend to the corporate entity or the "owner". In today's world of OFAC and Red Flag rules they now prosecute down to and through the GM to the Sales Manager, Finance Manager, and the sales person. In cases where the "corporate entity" is the only target of the action, there is legal precedent for the company or organization to gain recourse from the employee. Most organizations can and do look to the employee that created the transgression to make them "whole".
I've worked the floor of a few dealerships over the years and belive me.... Cut a deal to buy a car.... then back out and don't be surprised where your personal info lands....
I knew more than a few with lousy attitudes that will feed ya to the wolves. Originally Posted by Whispers
This can happen in any industry, but car dealers come under the scruntity of the FTC, DOT, TXDOT, OCC and many other organizations on a regular basis.
Personally in my store, if the titling paperwork has not been processed, or the documents have not been completed (legal requirements set forth by the state and federal government) and a customer wants to change their mind or back out, we let them. There is no logical reason for a business to "force" a customer, that does not want to do business with them, to do so. Particularily in a transaction that lasts for a long time like a car. It is just not worth the brain damage for either party