I had a great experience with Geek Squad. I will always recommend them until they prove me wrong. I go based on my personal experience Not Google
(HORRIBLE experience)
in my personal experience it was the other way around. before contacting Geek Squad I tried getting assistance from other claiming to be IT professionals and network engineer. instead of helping me they were more focused on my personal life and what was going on and what cost it NOT fixing the network problem. I was very offended and did not feel safe at all asking for help. when I contact The Geek Squad they were not trying to figure out my personal life. they just help me out did their job and that was it.
(HORRIBLE experience)
in my personal experience it was the other way around. before contacting Geek Squad I tried getting assistance from other claiming to be IT professionals and network engineer. instead of helping me they were more focused on my personal life and what was going on and what cost it NOT fixing the network problem. I was very offended and did not feel safe at all asking for help. when I contact The Geek Squad they were not trying to figure out my personal life. they just help me out did their job and that was it.