Has anyone ever heard of a provider implementing a rule that the clock starts at the time of the appointment? Ie: If I am on time then I get the full hour for example, if Im 10 minutes late then I only get the 50 minutes remaining, and if I am 30 minutes late I only get the 30 and yes still have to pay the full amount scheduled for.
As a client this is what I would expect and would have no problems with it since I was the one late as the client.
With the Outcall provider being late, I think the client should have a few options on how to react.
1. Accept the tardiness and continue with the full session
2. Request a deducted rate for the time remaining in the client schedule
3. Cancel without rebuttal from provider (after all it was the provider that was late)
What say you guys?
Originally Posted by OnTheSpotCorrection
Good in theory but shit happens and cancellations are part of the cost of doing this or any business that is run by appointments.
On the incall:
There are exceptions and many times it is not the client's fault he is late. If he knows or even thinks he may be late for the scheduled time and for any reason, he needs to contact the provider ASAP and let her know, then see if he will get his full 60 minutes of BCD time when he arrives. She may or may not let that happen depending on the appointment time of the next client, what she may have to do after the session, ect., it is totally her call.
If she agrees to give him his full 60 minutes and does not fulfill it (which is why texting is the best so you have written documentation), then the client has every right to be upset with her and do a bad review if he wishes and she can say nothing because she is 100% in the wrong.
If she says no, she has other obligations, then he can ask to reschedule. Worse she can do is say no to that, but the guy is not out any money. She may even put him on her DNS list for wasting her time, as the provider will
possibly lose good money
IF she could have seen another hobbyist who could have made it on time and she denied him because of the session that was already scheduled. Anything else is bullshit the ladies use of how she would've, could've should've on the money loss at least and is not realistic.
On the outcall:
It is the same principle, but the provider is the one who needs to keep the hobbyist informed.