TER was the first review board i ever posted a review on. I posted a fair number since then and I've had some rejected. If I get one rejected I've contacted the mods and they usually tell me why. I can edit the review or just chalk it up to not having the info they want there (e.g. not using eccie showcases as a website).
I'd never heard about eccie until a couple of years ago when Dallas turned me on to this forum. I mostly lurk and submit an occasional reviews but I truly enjoy the forum banter. The only reason i still use TER is because it is national while eccie tends to focus on Texas. Sure i can find info on eccie for my area but it's harder for those of us not in the southwest.
Any time I read a review, on whatever site, I try to determine if it is real, if it is fair and if it is consistent with the reviewers past reviews. If it's not I ignore it. So far I've been pretty lucky following that method, but not always. You have to take the good with the bad and move on. That's not to say the the OP should be satisfied with rude behavior from either a fraudulent poster or the TER staff.