New Member There:
FWIW:
Decided to get account after booking with a provider for this week. Was able to without but would have been easier with, so decided to join.
Had issues setting up account on Saturday do to my stupid errors. Their customer service hours are M-F. I received emails ON THE WEEKEND asking if I was having problems. The customer service rep resolved it by SATURDAY afternoon. Account fixed and I was VERIFIED by SUNDAY mid-morning.
I'd say that's some HELLACIOUSLY great service!!!