LL is correct.
Provider accounts on P411 are totally free, but the providers are expected to respond to all P411 Requests. If a client was "okay" (meaning he was no more trouble than your average, every day, pain in the butt, client) yes he does deserve your Okay. You are obligated, by having a listing on P411, to give the clients who are okay an Okay.
However, if there was a real issue with the client, the provider should let us know asap.... so we can make some notes at the very least, and perhaps even take things further, depending on the circumstances.
If a provider declines to give an Okay and gives us a real reason, we do not go running back to the client with the he said - she said. So if you don't get an Okay from a provider, feel free to bring it to my attention, but if you don't get the Okay after that, it's probably best to just move on. It is likely something quite minor, so don't worry about it too much.
So while providers are expected to give clients who are okay an Okay, that decision is not the client's to make. Regardless, you can be certain that the providers who like to play silly games with their Okays are soon brought to light and eventually have it made very clear that I won't put up with it.
So please let me know if you come across a provider who seems not to be giving the okay for no apparent reason. Maybe she needs help (which we are happy to provide), maybe she thought you were stinky or rude, or maybe she is playing games like: I only give an Okay if you write a review, or I only give an Okay if you tip, or see me twice, or whatever. Which is not permitted under any circumstances.
Regardless, we are happy to help!
Always,
Gina