Ever since Whataburger sold controlling interest to BDT an investment firm out of Chicago their food quality has gone downhill
Originally Posted by golferguy55
That is correct. I have been eating Whataburger since high school in the 70's.
It's always been good until about 2 years ago, the last few times I've gotten Whataburger, not only it did not taste like fresh never frozen hamburger patty, I'd even gotten sick from it.
Also for almost 35 years I could go into any Whataburger, order the bacon cheeseburger combo, tell them to change the yellow American cheese to white Swiss cheese, and get onion rings instead of fries.
About 3 years ago they couldn't do it. Each time the cashier and manager gets confused or they try to ring it up as a regular (with no cheese) Whataburger combo and add white Swiss cheese, add bacon. Then want to charge me $1 for each strip of bacon, totaling $3 and $1 for the Swiss cheese and then another extra charge of almost $3 for onion rings.
How difficult it is to substitute one type of cheese for another and substituted fries for onion rings?
Then if you try to mess with the status quo of the standard toppings which are lettuce, tomato, onions, pickles, mustard by adding extra pickles and mayo or ketchup, they get even more confused on how to ring the damn thing up.