Steph, fwiw, I think you handled this well. You obviously have a lot of class and a terrific attitude. I hope this turns out to be an oversight and he makes it right. If not, he is clearly the exception rather than the rule and you are wise not to let him ruin such an admirable perspective. Originally Posted by daty/oTotally agree with this. And I believe you will get more business because of how you handled it than if you would have come out yelling and screaming. I know it made me put you on my TDL.
K