I've seen and reviewed Alyssa, have had nice chats with her and contacted her after hearing about the incident. I can say she was hurt and in shock. I think we've all said and done things under duress that we wouldn't have said or done otherwise. Interpretation and speculation on what people mean when they speak or write is better directed at the people screwing up this world, not the ones who are trying to make it a little nicer.
This would be an even better site if we got as many new reviews as we got comments in threads like this.