I'm a manager on my job and maybe with me being a mgr for so long I've lost sight of things. I tend to think that most employees KNOW they're screwing up and shouldn't be caught off guard when finally disciplined for it. I've been written up before and of course I knew I was royally screwin' up but was stilled pissed that my boss would do his job and call me to the carpet on it.
This morning I had to discipline a female employee. I had already given her a verbal warning about a month ago and she was still screwing up. I bring her in today for a write up and this chick gets really emotional! She's crying, telling me that I'm attacking her personally, I haven't spent time with her on her duties. WTF?
So, my question is...if you've had to discipline or had discipline handed down to you why is the shock value so high?