It sucks and I probably personally wouldn't see them again... Everyone runs their business a little different though I reckon... The awesome thing about the hobby is that there are a lot of different choices/styles to choose for providers and hobbyists alike. Different strokes for different blokes
For me personally, the hobby is not just about wham-bam-thank yo-ma'am, that is what bars (or moco lol) are for. It's the total experience, a quick step into a different world for an hour so. So I chose to see providers who also see it that way and provide that experience and don't see the ones that don't. I guess it's like choosing to go to Waffle House for a steak or choosing to go to Flemmings, Morton's or Bohannon's.