I had an issue with the donation at one of the agencies today. She claimed I left .2 less than the full amount. Now this has happened once before (at the same agency no less!) about a month and a half ago. Granted that time I did not count the cash after withdrawing from ATM so it is possible I only received $40 and not $60 that time, not very likely but still possible. Also I should have said something then to the owner of the agency. I thought, "Meh, these things happen." I didn't think it would happen so soon or at the same agency.
Regarding today's miscount I gave the provider the benefit of the doubt and paid her what I owed after going to the ATM once again. Upon arriving home I checked my bank account and sure enough there are two separate withdrawals totaling the HH at the agency plus a third withdrawal to pay off the "balance".
How should I handle this with the owner of the agency? I don't want to write a negative review yet because I feel there should be a fair resolution before these things get out of hand. I've seen some situations get really ugly on this site. Sadly this is a he-said/she-said dispute and the only evidence I have is my bank activity. They can claim I spent some cash before getting there, etc. Has this happened to anyone else and how did you resolve it?
Also in the future how should I handle donations? I've always done my best to be discrete about the money and leave it on a table or counter. Sometimes they'll leave an envelope. I can't think of a time that I counted the donation right in front of the provider so there is no confusion or doubt what I've left.
Anyway thanks for reading and I'll post any resolution and review once the matter is settled.