Some things come up and rescheduling or canceling will have to be an option. I try so hard to please my clients but they should also understand that I have a life outside of this industry. I recently expanded my services and hours and I’m learning how to structure it. Any of you know what I’m dealing with? Originally Posted by BlissfulTantraRemember, this is a business. At least, that's what you ladies like to remind us of constantly.
Remember, this is a business. At least, that's what you ladies like to remind us of constantly.Two very great responses! Thank you and I will definitely get better with my schedule. I love what I do and only want the best for me but especially for my clients and potential clients. Thank you ♥️
This is your job.
When I go to work, I don't deal with personal problems at work, or if I do (we all know that family emergencies come up) they are rare. I know that between the hours of 8 - 5, Mon - Friday, are designated for my job. Not my personal affairs (pardon the pun).
Maybe you should try that? Set aside specific days and hours for just hobbying, and nothing more. Let people in your personal life that you are un-available during those hours or on those days.
That's my opinion, take it with a grain of salt. Originally Posted by slubby
Some things come up and rescheduling or canceling will have to be an option. I try so hard to please my clients but they should also understand that I have a life outside of this industry. I recently expanded my services and hours and I’m learning how to structure it. Any of you know what I’m dealing with? Originally Posted by BlissfulTantraI suggest that you don't rely on rescheduling/canceling as an option. Reschedule/cancel only if a genuine emergency comes up and then make sure you explain to the angry client that it's indeed an emergency and not something you do regularly.
Remember, this is a business. At least, that's what you ladies like to remind us of constantly.
This is your job.
When I go to work, I don't deal with personal problems at work, or if I do (we all know that family emergencies come up) they are rare. I know that between the hours of 8 - 5, Mon - Friday, are designated for my job. Not my personal affairs (pardon the pun).
Maybe you should try that? Set aside specific days and hours for just hobbying, and nothing more. Let people in your personal life that you are un-available during those hours or on those days.
That's my opinion, take it with a grain of salt. Originally Posted by slubby
I suggest that you don't rely on rescheduling/canceling as an option. Reschedule/cancel only if a genuine emergency comes up and then make sure you explain to the angry client that it's indeed an emergency and not something you do regularly.I totally understand and will take that into account when scheduling in the future with clients. I must admit, I’ve had to reschedule a few times because when I booked I was trying to please the potential client. I have to be better with that. I do too much sometimes and I should make some changes so it doesn’t happen again. I hope that provider wasn’t me lol and if it was, I sincerely apologize. Thanks for the feedback. ♥️
Just like you, your clients have a life outside hobbying too and have to clear up their schedule to meet you. For example, back in early June, I scheduled an appointment with a provider. I travel a lot and I'm busy with work so I was super stoked that my schedule aligned with hers and I was finally going to meet her.
I confirmed with her the day before and prepped myself for my meeting with her. On the morning of the appointment, she texts me to push back the meeting by 2 hours. I had scheduled lunch with a friend right after meeting her but no problem, I texted my friend and canceled lunch. Then, around 10 minutes before our new meeting time, she texts me and tells me she has to cancel our meeting because she has "too many things to do that day". I was very disappointed. Took the day off work for no reason and couldn't even have lunch with my friend. She texted me the following week and asked to meet...I told her I'm not interested.
For some of us, time is even more valuable than money so when a provider cancels on us at the last moment, it makes us not want to give her a second chance. Originally Posted by VeryClean
I have to agree 100%.That you love, there’s always room for improvement so I definitely appreciate the suggestions. My ultimate goal is to please the client. ♥️
But i have to give you some credit Bliss, you come in here reading everyone's advice and responding professionally. I know a few in here who think advice is insulting. Keep up that attitude. It's pretty refreshing. Originally Posted by Richardtx
I totally understand and will take that into account when scheduling in the future with clients. I must admit, I’ve had to reschedule a few times because when I booked I was trying to please the potential client. I have to be better with that. I do too much sometimes and I should make some changes so it doesn’t happen again. I hope that provider wasn’t me lol and if it was, I sincerely apologize. Thanks for the feedback. ♥️ Originally Posted by BlissfulTantraYou're welcome and no it wasn't you so no need to apologize! As Richard wrote, it's quite refreshing to find someone who asks for advice and is then able to take it in such a gracious and mature way. I wish you the best of luck with your expanding business & services! I'm sure you will rock!