I recently had to post a NCNS. My local mod, for the time being, wants these in the alert section for our region, so I followed his lead but a few other members pointed out that the current menu explanation at the top of the alert section does not really fit with a NCNS, and that seems to be a valid point.
It made me wonder if we might want to consider making a dedicated NCNS section?
This might make information management and research easier for users. We all hope there are not so many NCNS events that it would require such an effort, but maybe it would be helpful.
I also got to thinking a standard template similar to a review template might help keep the facts straight and cut down on the drama/diatribes that such threads often leave in their wake. If things are more standardized, more folks might utilize these research tools.
Perhaps it could look something like this:
Date:
Provider:
Phone:
Email Address:
URL / Website:
City:
State:
Appointment Type:
Quoted Fee:
Planned Session Length:
Did you meet and correspond with her on ECCIE or someplace else?
Did you fully clear the provider's screening process and were you given an exact location and time, or was this more of a session query/trip tease that the provider failed to follow through on?
Briefly describe the amount and quality of communication leading up to the booking?
How much notice, if any, did the provider give you before dropping the appointment?
Was a reasonable explanation offered for the dropped appointment?
Did the provider offer to make up the dropped session?
Other than the inconvenience, did this missed appointment result in additional travel or hotel expense (ie you paid for a hotel just for this expense or make a long--over forty miles--trip just to see this provider?
Is there anything else that needs to be noted about this dropped appointment?
Something like that might help keep things organized. It also occurs to me that the language could be tweaked so that clients can use the template to report no shows, or providers could also use it to report clients that don't show up for booked sessions, in all fairness.
Perhaps some consideration could also go into how to handle the follow-up posts in response to the initial report. On one level, perhaps it is wise to simply limit it to one response form the provider and a rebuttal from the client (borrowed that idea from eBay feedback system). Sometimes other individuals do have useful information to add, but more times than not we have seen threads spiral out of control by opening the responses up to everyone, whether that be from WK's, BK's or folks that just like to stir drama. A mod can always come in and put the clamps down on such spiraling threads, but why make even more work for them?
These are just some initial thoughts. If it is decided to give something like this a whirl in a future upgrade, there is plenty of room for improving the idea. It just happened to me, so I thought I would throw the idea out there while it is fresh in mind.
Even the acronym NCNS, might need to be adjusted. Perhaps MISSED SESSION REPORT would be a better way of describing it.