Premium Access after paying?

I paid for a premium access membership - but it does not appear to be functioning yet. Does anyone know how to 'activate' premium after you've paid?

Its automatic when everything works right. Please use the Contact Us link over on the side, we need to figure out and deal with this personally and privately.

Thank you! I hadn't heard back in a few days - so I wasn't sure. I'll resubmit my issue.

Nothing has come into websupport from the email address on your profile to date.

I've just resubmitted and got to a landing page that said the message was delivered to the webmaster. Can you confirm if it's been received?