stoney

my girlfriend Stoney was a member of Eccie in 2015,she has been away for a while. Trying to reactivate her account but it won't let her. Can you please assist me with information to get her back on the website. Because she does not remember her email nor password,what do you suggest we can do to resolve this issue ? She has very recent reviews to verify her and is capable of sending identification to verify who she is !