How do you all feel about cancellation fees? I have heard of providers that charge them, but my feelings on the matter is that we are all human and that you wouldn't charge me if I had to cancel for some reason, why would I charge you?
My question is, has this ever happened to you and if so, how did you feel about the situation? Did you know about the potential cancellation fee? How did you find out about it? Was it clearly stated in their ad or on their website? Did you pay it? If you couldn't make the appointment, how did you get the money to the provider? Did she threaten you?
Originally Posted by AidanMacKenna
I do not personally believe in them and NEVER will use them. I have had gents cancel on me when I was traveling. I have had some even jerk me around about a session and did not charge one. I think if you are going to charge one, it should be stated on your website or ad. If you do not state you have one, I think you are being dishonest with your clients.
I have also had to cancel a few appts last minute. I usually try to give the gent plenty of notice. Either way, I always offer him extra time if he agrees to see me again and does.
Does it cost us money as providers when we travel if someone cancels on us? Yes it does. It is also a risk you know you are taking when you travel. If you do not want to take that risk, do not travel then.
Also like I said before, if you want to charge a cancellation fee, then be honest about it. It is your right and your business to run how you want to charge a cancellation fee, but it is also your job to be honest with a gent or potential client about it...