We live in a fast paced world. We can shop for shoes, talk to our family, and watch porn all at the same time.
Email is a constant, and usually much easier than picking up that darn phone and using your voice to talk to another human. I get it. Really.
Emailing someone to check availability is great. We love letting you know what we have that day. The problem we run into is the lag time between the email letting you know what's available and the reply email asking for a specific time in that availability. Even if you reply IMMEDIATELY, the phone may have rung on this end and the provider is busy booking the one that CALLED. Then we get back to our email and there you are expecting a time that, yes we did say was available 3 min ago, but someone called and beat you to it.
On a personal level, we very much dislike having to turn anyone down. Especially someone we JUST told what we had available. You have to remember this is still a business model. What would you do in your business? You would have no idea that person you just emailed was going to reply immediately. It's not just the one email we have to look at more often than not. ( For example, I have 2 emails, P411, eccie PM, text, and phone.) You're going to take the sure booking from a phone call, rather than sit there and wait on an email that may never come. It's just not smart business. I've found many can get offended if they don't get the time they wanted when dealing in email for short notice. It's kind of a waste of an offense. Please understand where we are coming from. Just pick up the phone and call real quick. No big deal. Please don't get offended if the time you wanted is taken before you can book it if you are dealing in short notice emails.
Thoughts, comments and suggestions from both sides are very welcome.