Question About Message Tracking...Not Seeing A Sent Message

I sent a provider a ref request. Since I haven't received a reply yet...I went to my Message Tracking, to see if she's received my message, and if she's been online...and ZIP...nothing's there. I know I sent her a message as it's in my Sent Box.

Question: why isn't the message showing up in Message Tracking?
Thank you for your help!

I sent a provider a ref request. Since I haven't received a reply yet...I went to my Message Tracking, to see if she's received my message, and if she's been online...and ZIP...nothing's there. I know I sent her a message as it's in my Sent Box.

Question: why isn't the message showing up in Message Tracking?
Thank you for your help! Originally Posted by Likinikki

If you use "quick reply," there is no message tracking. Were you replying to a message from her?

When you use the normal message, there's a little check box that can be on or off, either manually or through a configuration in your User CP.

No, I sent her a message for a ref verification.