PM not showing up in sent

Guest090819's Avatar
Hi,
Just checking. I sent a couple of PM's and didn't see them in the "sent" section of my private messages page. It's been a number of hours for at least one. Just checking to see if there's something broken.
Thx.
Mokoa's Avatar
  • Mokoa
  • 05-26-2019, 01:15 AM
If those PM's were sent using the Quick Reply then you will not see them in the Sent Items folder and you will not be able to track them by Message Tracking.

In order to see and track them use the Reply button that appears to the lower right of the PM.
Guest090819's Avatar
Thx I'll keep an eye out for that.
Or, your (or their) PM box may be full.You should see a popup that tells you that.
bigred's Avatar
i've sent 3 pm's this morning that r not showing up on the unconfirmed private message receipt.