Fuck Them and Their "New Customers Only"

Munchmasterman's Avatar
Sprint is offering to cut other carriers plan cost in half. But only for new customers.

I got a new S4 2 years ago. The Sprint stores were charging $200 for an upgrade. I was going to be in Europe for 3 months and I needed one of the world phones with a sim that Sprint phones normally don't have. Sam's had the same Sprint phone for $41 and renewing the 2 year contract. With data and the "My Way" plan (+$12 insurance) I was paying close to $100 a month.
Called Sprint to let them know I was bolting on the 27th of Dec. Plenty of used AT&T S4s for $150 and a $45 unlimited talk, text, and 1.5G of high-speed and unlimited low speed for free after the 1.5 was gone plan.
Sprint blinked first and offered a $40 unlimited text, talk and 1G of high speed and free unlimited low (2G) after that. No contract. It's unadvertised and the bastards won't put it on the table until you threaten to leave. I'm on wifi most of the time so I hardly use any data. Plus they're unlocking my phone
Good luck. I hope you saved every correspondence and chat transcript.

Last Christmas I got Sprint's "cut your bill in half offer" which was nice of them since I've been a Sprint Customer for almost 20 years. They were able to almost cut my bill in half but what followed was 3 months of improper billing. They also offered me a Note 4 for $25 a month rental minus a $15 a month rebate, so $10 a month. They offered it 3 times. I asked each time if it would affect my switch and they said "No." After I got it Sprint said that it invalidated my deal.

Next came about 8 hours of phone calls and chats to get it straightened out. They aren't giving me a rebate but "customer goodwill offset." They also double billed me the first month.

My brother recently got a letter from Sprint with a "secret offer". I'm going to have them match it but somehow they'll fuck up my billing.

I could on and on about Sprint's fuck ups. My "favorite" one was when I brought in my phone to have it repaired (along with the original box and receipt) and they said it was stolen.
Guest123018-4's Avatar
Sprint, AT&T, Verizon, it don't matter they all are going to fuck you one way or another.

They sell them stolen phones ya know.

Does any of you remember when there were no cell phones, computers, or any of that other technologically advanced shit.
bambino's Avatar
Sprint, AT&T, Verizon, it don't matter they all are going to fuck you one way or another.

They sell them stolen phones ya know.

Does any of you remember when there were no cell phones, computers, or any of that other technologically advanced shit. Originally Posted by The2Dogs
Sure do, I knew where every pay phone I could stay in my car and make calls in my territory. Those were the days.
Good luck. I hope you saved every correspondence and chat transcript.

Last Christmas I got Sprint's "cut your bill in half offer" which was nice of them since I've been a Sprint Customer for almost 20 years. They were able to almost cut my bill in half but what followed was 3 months of improper billing. They also offered me a Note 4 for $25 a month rental minus a $15 a month rebate, so $10 a month. They offered it 3 times. I asked each time if it would affect my switch and they said "No." After I got it Sprint said that it invalidated my deal.

Next came about 8 hours of phone calls and chats to get it straightened out. They aren't giving me a rebate but "customer goodwill offset." They also double billed me the first month.

My brother recently got a letter from Sprint with a "secret offer". I'm going to have them match it but somehow they'll fuck up my billing.

I could on and on about Sprint's fuck ups. My "favorite" one was when I brought in my phone to have it repaired (along with the original box and receipt) and they said it was stolen. Originally Posted by gnadfly
After all that, do any of you heavy cell phone users use that " insurance " for repairs or replacement that's advertised- Squaretrade- to see if it's actually cheaper than what the providers have ? Is the deductible lower ? IJA...
CuteOldGuy's Avatar
Every time I go into my T-Mobile store, the clerks look up the current specials to see if they can lower my bill. That's why I stay with them. And I stick with my iPhone 6+. Best phone ever!
LexusLover's Avatar
Every time I go into my T-Mobile store, the clerks look up the current specials to see if they can lower my bill. That's why I stay with them. And I stick with my iPhone 6+. Best phone ever! Originally Posted by CuteOldGuy
For business my carrier rep does the same. I text him for any "upgrades"!

BTW Munch ... if you get the right carrier you can get a monthly (cancellable at no surcharge) international supplement on your plan so if you go overseas for three months (more or less) you can add it to your plan from your phone and taken it off when you come back. What you fail to mention is you may (probably will) get "local" charges added to your bill depending on from where you are calling.
LexusLover's Avatar
After all that, do any of you heavy cell phone users use that " insurance " for repairs or replacement that's advertised- Squaretrade- to see if it's actually cheaper than what the providers have ? Is the deductible lower ? IJA... Originally Posted by Rey Lengua
No.

There are two things I don't buy or rely upon (others but not "on point"): "extended" warranties (aka "insurance") and mail in rebates. And you know the "old" joke:

If it flies, floats, or fucks ... rent it.
Yssup Rider's Avatar
You you rent turds and the flies they attract?

We all know how often you rent anything that fucks...

Makes perfect sense

Munchmasterman's Avatar
Good luck. I hope you saved every correspondence and chat transcript.

Last Christmas I got Sprint's "cut your bill in half offer" which was nice of them since I've been a Sprint Customer for almost 20 years. They were able to almost cut my bill in half but what followed was 3 months of improper billing. They also offered me a Note 4 for $25 a month rental minus a $15 a month rebate, so $10 a month. They offered it 3 times. I asked each time if it would affect my switch and they said "No." After I got it Sprint said that it invalidated my deal.

Next came about 8 hours of phone calls and chats to get it straightened out. They aren't giving me a rebate but "customer goodwill offset." They also double billed me the first month.

My brother recently got a letter from Sprint with a "secret offer". I'm going to have them match it but somehow they'll fuck up my billing.

I could on and on about Sprint's fuck ups. My "favorite" one was when I brought in my phone to have it repaired (along with the original box and receipt) and they said it was stolen. Originally Posted by gnadfly
They have already gotten the bill wrong. But they acknowledge the deal and the specifics. So like you say. It takes about 3 months to get their shit together.

They still do the one thing (many, many businesses operate this way unfortunately) that gets me pissed off like no other. You have to catch the mistake for them to make good. If you don't then it never happened.

Every time I go into my T-Mobile store, the clerks look up the current specials to see if they can lower my bill. That's why I stay with them. And I stick with my iPhone 6+. Best phone ever! Originally Posted by CuteOldGuy
My Motorola Startac. $1000 when first released. $25 when I got mine in 2000. The antenna always got bent but there was a nice little bullet shaped stubby antenna you could get for $5.

For business my carrier rep does the same. I text him for any "upgrades"!

BTW Munch ... if you get the right carrier you can get a monthly (cancellable at no surcharge) international supplement on your plan so if you go overseas for three months (more or less) you can add it to your plan from your phone and taken it off when you come back. What you fail to mention is you may (probably will) get "local" charges added to your bill depending on from where you are calling. Originally Posted by LexusLover
Using the international plan could be brutal in my case. The rates varied by what country they came from and where it was going to. It was cheapest to "suspend" (I can't remember the exact term they used) US operation and because it had a sim card, I could use the phone on many local networks (not all by any means). The cost came out to average about $.11 a minute. I used Majicjack to call the states.

No.

There are two things I don't buy or rely upon (others but not "on point"): "extended" warranties (aka "insurance") and mail in rebates. And you know the "old" joke:

If it flies, floats, or fucks ... rent it. Originally Posted by LexusLover
Most extended warrantees aren't needed or used (In the course of the product's coverage period) any more or they turn out to cost more than the product originally did.

I seem to remember seeing something that said close to 60% of rebates aren't sent in or are sent in late and don't qualify for the rebate.