I am NOT going to do a poll, but I ask for feedback with examples if you wish of the following question.
Who is responsible in a SPA or AGENCY setup or even in a CO-OP, even with an INDIE, that the supplies are in place and available? The "manager" or "appointment setter"? The provider herself? The client?
I have been to more than one spa where when it came time to 'suit up', there was no glove to be found. I did NOT go back!
I have been to a spa where she told me she had only one. I did not believe her (the ASPD review is lost), but enjoyed the time with CFS and BBBJTC.
I experienced this at a certain AGENCY/Co-Op. I had a great time with the lady. I gave her the benefit of the doubt and wrote a sincere glowing review. But I am more than a little peeved at the 'appointment taker' for allowing this to happen. And I am further irked at having learned since that others have similar experience. That is at this Place when it comes time suit up, 'there is only one glove available.' THIS SEEMS TO BE A PATTERN AT THIS PLACE.
When msog has been promised, does not this constitute a form of fraud?
What do you make of it?
One thing I have decided is to pick up a box of my favorite gloves as I intend to visit a place where this might happen. I know it is NEVER an issue with my favorite INDIEs, which prompts me to not return to this PLACE. Perhaps the ladies at this Place will go INDIE and can take better care of this part of the business and the client.
Comments please.
Congratulations to the City of NO, and the Saints!
rr