... So for the ECCIE guy who called me last night and got pissy, please get fucked I am not going to leave my best friends engagement party just because the wind blew up your pants leg. ...
Originally Posted by HeatherNicole
"wind blew up your pants leg" - very funny!
There is simply no excuse for anyone to get "pissy"with anyone at anytime, whether late night in this hobby or at the local eatery when the order isn't prepared correctly. This gentleman had a bad day, it sounds, and probably deserved everything you gave him.
You owe no one an explanation for your policies but I'll be the first to say that your explanation of time-frames did indeed help. We would all do well to understand, and remind ourselves, that you all have scheduling pressures and constraints as well.
As for the gentlemen, gents often experience hostility and coldness from providers when they call for "last minute" appointments. Again, assuming that politeness reigns on both sides, these calls should be understandable. Many gents work strange hours and most that I know work long, long hours. When an unusual break occurs and the mood hits, they'll call their favorite provider for a last minute visit.
I just wonder, and this is a thought perhaps for another thread, if there is a way to charge a premium for "expedited service?" Very often, these gents who have these "golden moment" opportunities are the most able to afford, and least likely to mind, premiums.
Good post.
All the best.
G2