@Brittany. Like I've said, I'm not trying to chit chat. Just trying to book.
So here's an example from another provider I had contacted simply to ask if she's free. Here's her response.
Hi there,
Yes I definitely am
Xoxo
That comes off better than a "yes". Now I'm not saying that you can't ever have 1 word responses but when that's the norm, I think that's bad customer service.
In regards to this particular provider, her texting persona just doesn't match her in person persona and it's throwing me off. I just wonder if she has a booker. I don't have a problem with bookers as long as it's known.
Originally Posted by Foodie1
Ok I have a question for you when you contact a provider to book an appointment what do you say in the first message are you the guy who says:
Available? are you free? Are you available? Any availability? Have time today? When are you free? Available now?
Or
Hey xxxxx this is xxxxxx. I was wondering if you had availability for today or on so and so date? I have free time between this time and this time today or I will have some on such and such date at these times. Let me know what works for you. I look forward to hearing from you.
For me the the first type of message gets a simple yes response. You haven't given me anything else to answer or reply to. You havent stated a day, time or when you are at all interested in getting together. That leaves it up to me to fish for more info and I shouldnt have to. You contacted me I should have to ask you when, what time and the type of date you wish to book. These are the typical 15 or so back and forth texts trying to get answers and info and are annoying as hell. Unnecessary chit chat and frankly a waste of both of our times. This is also the typical jargon from timewasters and bullshitters. If you didnt put enough info in your first message why should I. You type a one or two word question you get a one word answer back from me such as yes, hey, hi. You would contact any other professional service for an appointment with just a simple are you free? Available? Got time? And so on
Now if you contact me in the manner of my second example you will get a better response. I know for one you are serious, you have given me your availability and what works for you, a time frame I can work with for my schedule and the date you want to see me. You will get a response such as hey xxxx how are you? Yes I would love to see you. Does so and so time work? If so let me know the desired appointment you are looking for.
Two different ways I get contacted and yes the responses will vary depending on the effort being put on out your part. Contacting me like the first example typically won't get you a quick response nor will I put entertain a lot of back and forth. You want to see me. Tell me when, what time, and for how long and that should be summed up in less than 3 texts, then you should be on your way and the next text will be you letting me know you arrived.