Twice last week,2 different providers let me down .First one i booked at 9.30am for an 11.30am appt,told me to call back at 11am for address,since it was over 1/2 hour away from me i was already on the road when i called ,at 11am promp,she told me she had booked someone else since i didn't call back!!
Second lady,booked 24hrs in advance,and again it was a 2 stage call again for address when you get close,only to find they were unavailable ,never did pick up the phone or answer text.
I understand the need for the 2 stage booking,but this is not the first time i have been let down,anyone else had these problems?