Help! Cant update profile image or add new pictures to my profile?!?!

epiphanyxtc's Avatar
Hi,

I'm trying to come into compliance for the new pic standards.
I go to my showcase and it will not update new pictures (only delete old ones with the exception of my profile pic) or allow me to change my profile picture.

I've tried multiple times, restarted, shut down my browser, checked pic size...
everything seems good, except it doesn't work.

To go into explicit detail...

I've restarted and cleared my browser history.

I go to edit profile
I go to the add + button (for images)
I click it
I select the picture 5MB (well below the 80MB limit)
it says it's uploading then redirects and does not update the picture
I WAS able to delete a photo from my gallery w/o issue.
I canNOT however delete my Profile picture or select a new one!
Similar issue to above only sometimes it doesn't say loading or do anything at all after trying to select a new image.
Just sits there.

I used a chrome book using the chrome browser.
I also tried iphone using safari, full site, same issue.




Please help.... I'm concerned about deleting my profile and not being able to load anything to a new one...

Thank you in advance for your time.


Sincerely,

Epiphany
epiphanyxtc's Avatar
Also Can't access my profile or edit from the mobile site.
So, that isn't an option either