Used them several times and my experience was great. Picked up within minutes of calling. I'm inside loop, so, experience may be different out in the 'burbs. But app shows how many cars and how close to your location. Once you get to destination, no fucking around with payment. Billed to card on file. Too bad they can't pick up at the airport - or they couldn't about two months ago. Rules may have changed, now.My girl friends were just charged 5 times the normal rate using this service. They will charge more during a special event.
Just be aware of their surcharges during special occasions. When they get really busy, i.e. storms, New Year's eve, etc., they will charge more based on demand. But they make it very clear what the surcharge is upfront. This has upset many people in the past but, personally, I'm in favor of it. Basic supply and demand. Raise the price when demand is high and that will bring out more cars. Originally Posted by cabletex7