http://www.forbes.com/sites/travisbr.../#7c4c5d7e1c08
i read this article the other day and wondered how this concept relates to paying providers.
are we buying an experience or a thing??
Anticipation matters. Gilovich also studied anticipation and found that anticipation of an experience causes excitement and enjoyment, while anticipation of obtaining a possession causes impatience. Experiences are enjoyable from the very first moments of planning, all the way through to the memories you cherish forever. Originally Posted by TravisBradberry-in-Forbeswhile my anticipations something overshoots the actual experience, they still put butterflies in my gut wondering how it will cum out - deliteful or not-so-deliteful.
from my 16+ yrs of experiences, about 30-40% of mine have been cherishing & deliteful [those providers KNEW how to conduct an encounter, from initial contact to a sweet text or email afterwards], 20-30% average and 30-40% not so satisfying or not-so-deliteful ["wtf did i do that for?"].
how have yours cum out??