LOL.. I like this oneOMFG! Can I please get that seat all messy!!!!
Guys, I have tickets to a first class flight right here (*)(*)
But on a serious note..
I wouldn't be able to run an airline without my passengers...
There for I do my best to make sure everyone is comfortable and pleased
If the flight is delayed for some reason,
communication is key lady's!! Originally Posted by melannie_star
It's not the fact that a provider had something come up that bothers me. Shit happens and I understand. It's the way they handle it after the fact that really matters.I would rather not see the hole from which you pulled that nugget of wisdom from.
If I get NCNS, but the lady sends a text or something later in the day to say sorry, I'm likely to reschedule with her no matter the reason.
When they NCNS me, then go radio silent and you never hear from them again, that just pisses me off. Are they too embarrassed, or think that if they ignore it long enough it's like it never happened? What they're really doing is losing a client for good.
Most of us are professional business types, and this type of behavior would never be tolerated in our world.
Here is something that anyone providing any service should always remember: It is never the problem that people remember, but rather how that problem was handled. Originally Posted by Dan4424