Don't remember if I asked this question previously in this national forum or on our local Kansas City forum... Would there be any thought to changing the default selection on requesting read receipts on sent messages? Make the user select that they want a read receipt, rather than it defaulting to requesting one?
If the default can't be changed, then move the checkbox for "unchecking" the selection to the top of the message where it can be seen more readily prior to hitting SEND?
Thanks...