Discounts?

I decided to pose this question after seeing something and didn't want to hijack the thread.

OK, so a lady recently made a mistake, owned up to it and a gent made a comment about her giving them discounts.

My two questions are this:

1. Why are some quick to ask for discounts when a mistake is made by the lady?

2. Why is it that most guys don't offer to compensate us when they make mistakes, NCNS, etc. and it costs us money?

Fair is fair no?

The parsimonious feel it's worth a shot. They might just get lucky and get a freebie or a cheapie.

I decided to pose this question after seeing something and didn't want to hijack the thread.

OK, so a lady recently made a mistake, owned up to it and a gent made a comment about her giving them discounts.

My two questions are this:

1. Why are some quick to ask for discounts when a mistake is made by the lady?

2. Why is it that most guys don't offer to compensate us when they make mistakes, NCNS, etc. and it costs us money?

Fair is fair no? Originally Posted by MsElena

Two ADULTS could do this off the public forum, work out something that both parties could be very happy with, because stuff happens to cause this. TRUST helps.

I owe a certain provider something, when I see her I will take care of things plus compensate her for the visit, this was not a NCNS, but I took up some of her time.

At my work, customers always ask for a discount if ANYTHING goes wrong. They used to pull our tickets/commsissions as well if we made a mistake until we threatened lawyers on them.

Customer Service almost always capitulates due to the "customer never wrong" mantra. (which is bullshit btw). They have to categorize returns and if they use one of the generic codes too much they get written up as well.

In the modern retail world it is now S.O.P to offer discounts for any kind of mistake/accident, remember it's all about Cutomer Loyalty. (unless your Dick's Sporting Goods I will never give them a $ ever!) some people will abuse the system, others let it slide like water off a duck's ass.

Recently I forgot to tip my new favorite massage therapist and even texted her after to apologize, I made up for it on our last appointment. She didn't say anything and I realized it 5 mins. after leaving her. Not a good impression for a 1st appt. on my part, but i did correct it.

Playing the devils advocate here, because it's a buyers market, if you don't treat me like a king, I'll find a girl/store who can.

Btw i have never ncns'd a provider, I'm nice like that.

I understand customer loyalty, but I've been reading and hearing a lot about guys asking for discounts even if a family emergency arises on the ladies end.

I'm interested to see the answers for my 2nd question.

I've been in hobby for a while. I've experienced both sides - myself having to cancel due to unforeseen circumstances, as well as ladies trying to reschedule/cancel at the last minute.

When I've had to cancel, I apologize and offer to either give them a partial donation or provide an extra donation to make amends during our next encounter.

Conversely, if a lady has to cancel last minute, I will express disappointment. My hobby time is limited so when a lady cancels, my opportunity for a session is taken away and I won't be able to until the fortnight or so.

In doing so, I never ask for a discount, but when I express my disappointment, I imply that the cancellation has taken away my chance to have a hobby experience for the week/fortnight/month.

How a lady reacts to that speaks volumes to me. Recently I had a experience where the provider agreed to a time and last minute tried to push it back and then ultimately cancelled.
The following week I contacted her to schedule another session, expressing it was disappointing we couldn't get together the week prior and hope we could get together on the day/time requested. She said of course and offered a longer session time for the same donation.

That to me is both great provider service and shows genuine courtesy. Things happen. NCNS and last minute cancellations happen. How both parties react to them shows what they're like as people.
For a hobbyist to request a discount I think is disrespectful. But I also think that a provider not giving a shit they've inconvenienced a hobbyist and don't offer some compensation (discount of donation or extra time for the same donation) is just as disrespectful.

I'll never ask for a discount or whatever, but I'll always go back to a provider that demonstrates respect for me as a person and a customer by offering to compensate me if she causes me inconvenience.
The providers I've compensated for inconveniencing them have the same view - they appreciate the respect and have no apprehension seeing me again.

I understand customer loyalty, but I've been reading and hearing a lot about guys asking for discounts even if a family emergency arises on the ladies end.

I'm interested to see the answers for my 2nd question. Originally Posted by MsElena

Elena is a lady that knows things can happen, some people should listen to her, IMO she is the nicest person I never met. She has helped me when I asked her things.
She will tell you when you are wrong, I know that, guess what she was right.

My two questions are this:

1. Why are some quick to ask for discounts when a mistake is made by the lady?

2. Why is it that most guys don't offer to compensate us when they make mistakes, NCNS, etc. and it costs us money?

Fair is fair no? Originally Posted by MsElena

2. Because unless you have a monopoly, the customer does the choosing, not the service provider. They have other options to choose from. However, just like in any business, if the customer makes a mistake and wants to maintain a good relationship with the provider, they try to make it right. If they don't, they run the risk of the provider no longer making themselves available to that customer. It is all supply and demand.

I think some guys get too worked up about ncns. It happens. Roll with it. Asking for a discount is rude. If you expect one and won't see her if you don't get one, then don't see her until she offers.

I would never ask for a discount if a provider had to cancel; however, should I reschedule and some kind of extra isn't provided (discounted session, extended session, etc) I would take that into consideration as to writing a review or scheduling a repeat session with that provider. IMHO, it is a buyer's market and it is up to the provider to respond with good customer service. There are a lot of choices out there and how you treat your clients is one factor in generating business.

2. Because unless you have a monopoly, the customer does the choosing, not the service provider. They have other options to choose from. However, just like in any business, if the customer makes a mistake and wants to maintain a good relationship with the provider, they try to make it right. If they don't, they run the risk of the provider no longer making themselves available to that customer. It is all supply and demand. Originally Posted by woody4eroticfun

This. As someone who's self-employed, I deal with late cancellations and other headaches all the time. Just part of doing business and should be factored into your business model. If you feel that charging a fee will help your bottom line, charge a fee. If it's going to hurt it, don't.

If a provider has discounts, she should have coupons on her web site that we can download then present when we visit. Otherwise don't ask.

I have met providers that look nothing like their (fake) pics,
nor match their description.

When that happens;
I apologize to Them,
tip them a Twenty
and get the Hell Outta there before their pimp shoots my windows out...

As a general rule:
I don't "ask" for a discount, but if offered will accept
(and then tip after, if session is good).

When a provider calls Me in need of financial assistance,
I will generally offer a standard quickie rate, and they can accept or decline.

Never been declined yet...

Thank you all for your answers.

Silverchair, you said it best and so did Capt.

I will always offer a discount or a longer session if something happens on my end. But, I get turned off when a guy asks for one right out of the gate.

Here is the real problem. Target, Walmart, and K Mart have taught society to buy by price not quality or relationships like buying decisions were made 25 years ago. In my industry people want compensation for a mistake immediately.
The recovery process is the key to keeping customers. We shall all make mistakes as we are only human. How a provider fixes her mistake may make a hobbiest a regular client.
The customer s not always right.
You get what you pay for, quality is not inexpensive.
Of course everybody has their own perception of "value" for the price that they paid for the goods and services they received.
Society has also moved to immediate gratification, and if it is not perfect complain.