I don't know about anyone else, but I'm disheartened by how adversarial things have been getting between clients and providers lately. I mean, it's always been there since I've been around, with certain people on both sides of the fence. But it seems like there's been a sharp uptick recently and I'm not really sure why but I know I don't like it.
I've always wanted to be friendly with the ladies. Not like an opponent. I am hearing about a lot of guys NCNS / cancelling on short notice when providers have already booked a room. Also about providers not showing up and not handling their business.
Providers want deposits to make sure they aren't getting a room for nothing and eating the costs, and aren't blocking time that could be booked with someone else for someone who will cancel. Clients don't want to pay deposits and feel like providers are being unreasonable in requiring them. And so resentment builds on both sides. I'm not saying either side is right or wrong. Just that it's sad to see it devolve into this. Deposits and no shows aren't the only dynamics at work but they do seem like flash points.
Screening seems to be another flash point. Providers need it to feel safe from LE, from getting robbed, beaten up, and who knows what else. Guys worry something nefarious will be done with their info or it will fall into the wrong hands and used to blackmail them. Most providers would never dream of doing anything like that and are offended that clients would think they might. I sympathize with both sides of this.
A few bad apples spoil the bunch for us all. I wish we all could be honorable and do the right thing, clients and providers alike. I'm not a religious person but "The Golden Rule" has always seemed to me to be a great idea, religious or not.
I'm interested to hear others' thoughts. Do you perceive this in the same way? Ideas for fixing it? I'm hoping we can have a thoughtful, candid dialogue without finger pointing or defensiveness.
In case it is not obvious, this is not aimed at any person, just a general observation.