I get "database error" quite often, and it's been an ongoing issue for.....well.....a long ass time now. I give it 2-3 refreshes and if it doesn't work then I just come back later and try again later.
I've been trying for over a year for someone over there to send me my password reset link (since I can't remember it) and have heard nothing but crickets. I've had them.send me it before and usually got it the same-day I requested it. Now, a year later....crickets.