Bug in P411?

Still, the question remains: why can't I update my profile????
Makes me wonder where they are... Originally Posted by charlestudor2005
Interesting...I just updated my profile (i.e., rates, physical info, etc.) on P411 and it went through just fine. Maybe the type of update you are trying to make takes a little while longer to go through. I know that when I update my photos, it can take up to a week. Perhaps there's a glitch with updating client profiles.

I enjoy P411, so I hope everything is ok on their end.
St.Mateo's Avatar
Tex

That response really wasnt necessary. In fact that borders on a attack. Be careful how you use words. The last 7 words could of been left off and your point would of been fine
Again sometimes when posting it may be a good thought to stay away from the keyboard a extra 30 min sometimes it really does wonders

I am not telling you how to go about your posting habits but when some get close to a unwaranted attack thats a problem.

As for P411 to me their existence and operation are as good as gold...
OK, I finally updated my profile successfully.

Mods, it is ok to close this thread.
OK, I finally updated my profile successfully.

Mods, it is ok to close this thread. Originally Posted by charlestudor2005
Oh good! We can all rest easy now.
John Bull's Avatar
OK, I finally updated my profile successfully.

Mods, it is ok to close this thread. Originally Posted by charlestudor2005
Thank you for your permission, Lord Tudor, but WTF hasn't had his say yet.
Thank you for your permission, Lord Tudor, but WTF hasn't had his say yet. Originally Posted by John Bull
Oh, he would just go ahead and start a new thread.
Rudyard K's Avatar
Thank you for your permission, Lord Tudor, but WTF hasn't had his say yet. Originally Posted by John Bull
I think he's been working on linking every gal's profile over there so he can post them here as links.

That could take a while.
Thank you for your permission, Lord Tudor, but WTF hasn't had his say yet. Originally Posted by John Bull
Guess you're giving a tip-o-the bowler to the next Mod in the making. I can see ya'll been trolling for one, and it looks like WTF is set to be the choice.
Rudyard K's Avatar
Guess you're giving a tip-o-the bowler to the next Mod in the making. I can see ya'll been trolling for one, and it looks like WTF is set to be the choice. Originally Posted by charlestudor2005
WTF as a Mod?!?!

You're so perceptive CT.
GinaXXX's Avatar
Being on vacation with my family, I'm in a campground on Vancouver Island as I write this, sitting on the dirt next to the office so that I can connect to their internet. My staff is quite up in arms about this thread, and were good enough to get in touch with me so I could answer.

First of all, when I posted this question, I also PM'd P411 the same question. I have received no response from P411.
Lori did respond to you on July 6, and we never heard back from you;

07/06/2010 11:10:15 AM Lori E ADMIN Hello xxxx

Make sure after you update your profile you refresh your browser to be able to see the new updates.

If this doesn't help please contact us by phone or LiveChat and we will be able to assist you.

Sincerely
Lori
1-877-446-2411

Normally, when an issue concerning P411 is raised on this board, Gina chimes in to set us all straight.
The board is really not the place to air concerns because I really don't read the boards every day, and they could easily be missed. Or I could be on vacation....

Still, the question remains: why can't I update my profile????
You could not update your profile because it was prompting you to fill in some required info (age) and you were probably missing the prompt because it wasn't very noticeable.

I posted this thread almost a week ago. No response from Gina.
I noticed your thread on the evening of July 8, an extremely busy day for me since I was going to be leaving on vacation at 5 the next morning. I did a little quick testing, found the issue (you weren't filling out the age as required) and shot my developer an email to make it easier to see so you would be able to figure it out the next time you tried. Then I continued packing.


In regards to providers listed on P411, they must have a good review posted by an established reviewer or a P411 Basic Plus 5 member to vouch them in. If the don't send in the required info, the account is not approved..... and no we don't go hunting the information down for them.

If anyone has any questions or issues, please email us at support@preferred411.com. If you don't get your issue resolved the first time, please try again.... but do keep in mind going to the board is definitely not a reliable method of getting your issue resolved quickly, although you sure can stir up a little drama that way!

Always,
Gina

www.preferred411.com
Please see my comments below.

Being on vacation with my family, I'm in a campground on Vancouver Island as I write this, sitting on the dirt next to the office so that I can connect to their internet. My staff is quite up in arms about this thread, and were good enough to get in touch with me so I could answer.

I am truly sorry this interrupted your vacation, especially since Vancouver Island is such a great place to take one.

Lori did respond to you on July 6, and we never heard back from you;

07/06/2010 11:10:15 AM Lori E ADMIN Hello xxxx

Make sure after you update your profile you refresh your browser to be able to see the new updates.

If this doesn't help please contact us by phone or LiveChat and we will be able to assist you.

Sincerely
Lori
1-877-446-2411

Quite possibly because I never received it. I just checked again, and the message was not in my Inbox, my Spam Folder, or my P411 PM. It is my habit to respond to all emails, even if it is just a "TY" so that the other party has some way to know whether or not it has been read. I know this is not common, but it is my habit. I am also sorry that this thread upset your staff, but I never did receive anything.

The board is really not the place to air concerns because I really don't read the boards every day, and they could easily be missed. Or I could be on vacation....

Granted. This is a very good point, and I'll use it in the future.

You could not update your profile because it was prompting you to fill in some required info (age) and you were probably missing the prompt because it wasn't very noticeable.

I noticed your thread on the evening of July 8, an extremely busy day for me since I was going to be leaving on vacation at 5 the next morning. I did a little quick testing, found the issue (you weren't filling out the age as required) and shot my developer an email to make it easier to see so you would be able to figure it out the next time you tried. Then I continued packing.

I managed to try yet again after your developer had made the fix, and was able to change the profile successfully, which is why I posted that it was OK to close the thread.

In regards to providers listed on P411, they must have a good review posted by an established reviewer or a P411 Basic Plus 5 member to vouch them in. If the don't send in the required info, the account is not approved..... and no we don't go hunting the information down for them.

If anyone has any questions or issues, please email us at support@preferred411.com. If you don't get your issue resolved the first time, please try again.... but do keep in mind going to the board is definitely not a reliable method of getting your issue resolved quickly, although you sure can stir up a little drama that way!

I try not to stir up a lot of drama unnecessarily. However, sometimes I do fail in that attempt.

Always,
Gina

www.preferred411.com Originally Posted by GinaXXX