p411 has a feature to pre-screen. I use it, usually before they get to town, - it notifies the woman its screening only - if they travel here regularly, with the screening out of the way, you can pull the trigger and maybe pull off a last minute appt because the screening is done. You can't expect instant turn around and may need to wait for the next trip.
I had similar experience as C44 - waited and waited this week and have just now heard I'm ok.. but now my schedule is locked with other commitments...
Lastly, perhaps a gentlemanly PM here or on p411 checking on her trip with well wishes and hoping it's a success (so she'll come back).
It's a small thing that makes you different and stand out when she's sifting through the stack of requests and building her calendar next time.
Good luck