Nikki as always you are a voice of reason and calm and you are correct in that the mood has been heated as of late. The ROS is a very useful tool if utilized and honestly I don't think any additional threads or charts or pie graphs will make a noticeable difference.
Truthfully if providers were selling hamburgers things like reviews would be much easier to interpret and utilize. However the product being offered is much more personal in nature than a Big Mac so things like a providers mood and chemistry between her and the john play into the equation. As much as guys hate hearing it YMMV is for most providers a universal truth of this type of business.