I would say this...actually meeting Ms. Stacii Cummings in the time after I wrote all this was a wonderful experience. She is a very beautiful, very engaging real life person who will definitely make sure you are well pleased BCD. Sure, a lot of what I wrote was out of frustration from what happened that day, but I don't hold any ill will towards her today. Yes, it is a bit difficult to get scheduled and actually make it into the appointment, but as far as the woman is concerned, she is awesome. I would have no problems seeing her again and again if she weren't 50 miles away from my location!