@MikesDad1089: You did get ripped off, no ambiguity about that. Always very frustrating.
But take some personal responsibility: there are MANY well-reviewed providers. If you're new to the area and the hobby, why would you trailblaze? Just see the good providers others have already vouched for. It's not that difficult to avoid getting ripped off.
When I go to a new town, I check the Yelp/Google reviews for best restaurants, and I strictly go by those. I don't blindly drive around to find any ol' restaurant, hoping for the best. The hobby is the same - you're on this site, so use it to help you.