I've had to return 3 boxes (1 HDD freeze & 2 dead HDMI) TWC boxes are CRAP!
Originally Posted by roscoe14850
I went that route, too, for a while. Then I admitted defeat.
What seems to have helped me the most was going for the upgrade to a box with DVR. That seems to be a slightly better box and I've had less problems with it.
When it acts up, pulling the plug overnight seems to have a better effect than a fast reboot. And demanding a service call can help, too, but those guys who show up always bad-mouth whoever worked on the system last, then make a bunch of changes that the next guy will bad-mouth later.