Cancellation fee? Agree or disagree??
...so then should I "charge" a chic for a NCNS, or a bait and switch, or pics that are not accurate/current, or telling me its an hr but wrapping up the session at 50min?
C'mon now...
Good luck getting your cancellation fee, sounds like you just need to screen better and ask his/their references if they haggled or not, if so, dont see him; say "sorry im not available anymore, something came up" He'll never know the difference.
Sam, if I was scheduled to see you, the only thing that would get canceled is anything that got in the way of making it to you! XOXO
Sam, if I was scheduled to see you, the only thing that would get canceled is anything that got in the way of making it to you! XOXO
Originally Posted by OldButStillGoing
You live up to your name...Old...but still going! I LIKE!
I dunno reading the post I see two issues here.. one the last minute haggle and then your question on cancellation.
My advice would be to add to your screening a simple question... "Have you reviewed my rates? Do you understand them?" If the answer is yes, there is no excuse for that happened there. Sure you can say I have it posted all over... but in the real world you want to dot your I's and cross your T's.
Now for the cancellation fee... hmmm no. It sounds good on paper but good luck putting it into practice.
A regular will take care of you in some way in an unusual circumstance. But last minute cancellations are part of the deal. 20 mins is a bit short.... but an hour or two is acceptable on both sides. A total no show on either end is unacceptable, yet happens often.
I can understand a provider's frustration, but it also can happen the other way around. I have had providers cancel close to the appt. time. I have been up-charged once I arrive too. What am I going to do...just go back home? I have been rushed thru a session and not been alotted my paid for time. It happens...so you make a decision on whether you want to see that provider again, or you move on.
I totally understand your frustration. A particular gentleman came in once, emailed me for a month, made another appointment and cancelled at the last minute. I take 2 hours to get ready before each appointment, I clean my home from top to bottom – it requires a lot of effort. I wasn’t relying on his money that particular day but I did put in the effort. Things out of our control pop up, I get it.
The same guy did it again, this time he didn’t even call/email to cancel – he confirmed the night before but the next morning, nothing. The next time he tried for an appointment, I very nicely told him I could not see him. He emailed again, I explained very nicely about him not respecting my time and told him to look elsewhere. He emailed an apology and I told him I’d see him but it would be an extra $50. Amazingly, he agreed and even showed up. He explained how busy he had been and all his work stress and I felt bad for him. When he left he paid me the equivalent of 2 sessions. I didn’t ask for that but that said a lot about him.
If you want to add a cancellation fee, do it for their next visit. If they do not want to pay, they can’t see you. If they do want to see you, they’ll pay. It’s your business.
That’s the nature of this business. Some days you are up, some days you are down. Just remember there’s always another client around the corner and sometimes they are extremely generous beyond belief. You never know who’s going to contact you next and if tomorrow will bring you what you made last week in one day. That’s how this works.
Don’t feel bad about it. Remember this – today thousands of American women who don’t look half as good as you do showed up for their 8 hour shift at Wal-mart. Those women stood on their feet all day, got treated like shit and at very best made $80 for the entire day. You make triple that in an hour.
Whenever I get to feeling bad about anything involving my job – a slow day, a client I dislike, etc. I always remind myself about how worse off I could be. Had I been a man in my position and had no other means to support myself, I’d be standing in the line at the plasma center or in front of Home Depot. I’m thankful and grateful for whatever this “job” brings.
Hell, at my last job I worked 10+ hours a day. Got up at 5:45, left my house at 6:30-7am, drove ½ hour in traffic, never had a lunch break and often had to attend networking events in the evening. I’d get home at 7pm, walk my dogs and sit on the couch exhausted eating a tv dinner. Without fail, the moment I began to relax my phone would start buzzing – emails from my boss that said only “?” – which was her code for WTF, what’s the status? Answering those emails consumed another hour and then off to bed only to do it all over again.
Add to that I never knew what each day would bring. Check my email on any given morning and see I’d have to cover for my boss here or there (she was going through a divorce – and?) OR my favorite was the irresponsible receptionist (single mother of 3) who never could make it to work on time and always had to leave early. If on a Tuesday night she decided to go out drinking and F&CK all night, I’d have to cover the phones – it wasn’t my job but I was smarter than my own boss and she hated me. Occasionally I’d even have to sit at the receptionist desk, which was covered in Hot Cheetos crumbs. The only printer I had access to was always being used by the receptionist for personal things and often I’d go to print a huge proposal only to find we were out of printer ink. Naturally, it was always on a day when her kids were sick and she left early – naturally, I’d have to run out to the office depot. When you have to answer phones, go to a 3 hour luncheon because your boss has a headache, park a mile away because the receptionist keeps forgetting to order your parking pass, get in only to have to run out to office depot and then get back to cover the front desk because the receptionist may or may not have a hot date that night and needs to get her hair done – you can’t get shit done. That was a daily occurrence always followed by the “?” emails.
The added bonus was mandatory “sensitivity” training, staff meetings, BS staff retreats 1x a month where we’d be subjected to my ADD boss going in circles for 4 hours! That ‘job’ sucked! When pulling up to the building I once had the urge to step on the gas, instead of the brake – to plow right through the cubicles. Once I ate someone’s entire lunch, it wasn’t labeled and we all knew the rules – I took the time to label my stuff and oh well, I thoroughly enjoyed it. I once shook up a fruit punch crystal light packet in a bottle of water, drank half and then casually threw the open container into a plastic bag under the reception desk – it was the invites to her kids birthday party, she spent a week using the printer to print 4 sided, color copies. RUINED, Oh well I thought it was the garbage can.
Since starting this, I never feel like that. Even if someone cancels, I remind myself of what my last job was like. In comparison, this doesn't feel like a job at all and though I depend on the appointments to make my money – it could be worse. Less one appointment today but you never know what tomorrow will bring.
The best part….if I wake up bloated, irritable, combative and have the urge to sit on the couch wearing panties and a moomoo eating a breakfast of bubblegum ice cream while watching a trashy “you are not the father” talk show – I can do it. I don’t have to answer my phone that day. I don’t have to return any texts/email. I'm my own boss – and I can make the same exact $882 a week (or more) that I did when I had to put up with all the bullshit :0)
Thanks all for the insite and your take on this.. But if I may, let me clarify...
In no way do I feel that my screening didn't meet 'standards'... I have quite an elaborate screening process for new clients, but I will be taking TexasDave555's sugguestion & adding a couple more questions to my screening. ((thank you))
Ya'll.. in no way do I believe that this specific gent was unknowing of my donations. He had confirmed via email, then by text, then the next text I recieved read... "1hr 200?"
uhhh.....??????
then I sugguested a little bit of a shorter visit for what he had in pocket, what followed was where I made the decision... " Ok maybe next time. All I. Got and dont want to be rushed "
That's haggling, in not so many words... right??
Don't get me wrong.. I'm not bitchin by any means.. just interested n what ya'll have to say
Thanks all for the insite and your take on this.. But if I may, let me clarify...
In no way do I feel that my screening didn't meet 'standards'... I have quite an elaborate screening process for new clients, but I will be taking TexasDave555's sugguestion & adding a couple more questions to my screening. ((thank you))
Ya'll.. in no way do I believe that this specific gent was unknowing of my donations. He had confirmed via email, then by text, then the next text I recieved read... "1hr 200?"
uhhh.....??????
then I sugguested a little bit of a shorter visit for what he had in pocket, what followed was where I made the decision... " Ok maybe next time. All I. Got and dont want to be rushed "
That's haggling, in not so many words... right??
Don't get me wrong.. I'm not bitchin by any means.. just interested n what ya'll have to say
Originally Posted by Vixen DeVain
Yes, he was haggling and he was an ass hat for doing it then cancelling on you. I don't think cancellation fees work though, because as someone mentioned earlier, the a-holes like this guy will still cancel and won't ever come back to pay the cancellation fee you slap on them.
DANG!!!
Vixen is hotter than a roller coaster with seized bearings.
Sucka missed out.
I don’t think a cancellation fee would work especially a first time client he can easily go down the road to the next girl. Simply seems he was trying to haggle you and probably have done it numerous times before to other girls and someone probably took him upon his offer just to get the business and for some girls times are much slower. Now if he was someone you have seen before he could offer to make up any out of pocket expense if you had to get a room. This is simply not the business where one should live by appointment to appointment not saying that you do. But some do because it would put you out of business.
The same for civie jobs it’s the same if you are not on your toes you can walk into work and be handed the pink slip and not have a dime saved in the bank or if you’re commission only you can lose your client to the next one that has a better deal and you thought you close the deal but didn’t.
We all get cancelled on, sometimes without a phone call or message and yes its frustrating as hell.
Vixen you are in business for yourself, self employed or whatever you want to call it. When you take this route in life you assume the risks as well as the rewards. Its like if you open a shop or restaurant, You take the risks and thats part of being in business for yourself.
Misspriss - Nice post! Nice attitude!
Vixen - I gotta be honest, your first post sure sounded like bitching. Or at least that you were upset, but it's hard to know exactly what you were upset about. It SUCKS to provide professional services (I do, but not in this realm) and get clients who want to haggle over money (not actually haggle, more like flat out just get a discount.) It's insulting AND full of potential pitfalls (will they leave a shitty review that negatively impacts your rep?)
If that's what this was, I think we all feel that the other dude was a dick and hope you can just move on.
If it was the loss of income (which it sure seemed to be from the first post) then it still sucks and everything above is still true. But as someone already pointed out, you are at least partly responsible *if* you were that tight on funds. Happens to everyone and sometimes there is little to nothing you can do. But it's probably a good idea to figure out if there was something you can do on the cash management side. JewishLawyer has mentioned this in the past.
Just my $.02 - not worth a damn!
And hell yes - I haven't had the pleasure - but damn! - those photos. You might consider changing your avatar though, it's a totally different vibe than your gallery
Sure - charge his ass up next time he asks for a session, or put him into DNS wasteland.
Cancellation by provider or hobbyist due to unforseen scheduling conflicts sometimes happens, and I'd expect the party that got stood up to be disappointed but understanding.
Cancelling b/c you don't have the correct funds for a provider's donation amount is an a-hole move. Dudes like that make us all look bad. Conversely, gals that NCNS or upsell cast a shadow on the ladies.
Originally Posted by DFWhobbyguy
+1 to that DFWhobbyguy.
Also, as stevieinwood would say, "Welcome to Sales baby".
Two things I will say - 1) If a provider asked for a reservation fee upfront thru pay-pal she would never get my business. 2) Surely this ain't your first rodeo, meaning this isn't the 1st time this has happened to you. Threads like this make me believe it's a marketing trick - Feel sorry for me ploy.
One trick/session shouldn't be making or breaking you...Too many people in this world don't understand this philosophy, "It's not what you make, it's what you save."
If I had an appointment to put my penis in your vagina, I would not cancel.
I have quite an elaborate screening process for new clients, but I will be taking TexasDave555's sugguestion & adding a couple more questions to my screening. ((thank you))
That's haggling, in not so many words... right??
Originally Posted by Vixen DeVain
Welcome.
Yes he was haggling and unfortunately many do that last minute for the very reason that a provider who has booked the time and incall is more likely to bend last minute rather than cancel when there are costs already put out ahead of time. I don't understand the logic since it spells disaster for a session not going off well, but many guys don't see it that way.
Saving a few bucks and risking a bad session is not worth it in my book, but not everyone sees things like that.