nothing is real on here its all made up make believe so there.
peace
Just tell the truth without giving away too much personal info. Not getting good vibes, go ahead and say it. Your dog died, just say you had a death in family (after all, dogs can become part of the family). Double booked, move the appt to a different time. The B.S. does pile up high and deep, and somehow it has to get shoveled out.
When I turn away a client because I don't want to see him I will politely tell him I don't want to. When I have to turn someone down or that I want to see of cannot be available at the time he requests I'm not so sure what to say. I think some gents feel like if I am unavailable then I must be with another client. If I have to tend to personal business and will be available in 2-3 hrs it often eliminates business for several more hours and it sucks turns out to be a slow day.
I really don't like for a gent to message me and say hey when are you available, I never know if I'm going to set myself up for failure. I like it better if the request a time and I respond if I can or not.
Sorry about your dog.
I've never felt a lady owed me any explanation at all. If I call for an appointment and she's not available, the reason doesn't really matter. Most of the time that's happened to me the lady suggested an alternate day/time, and that's always appreciated, but I understand that sometimes they can't even do that. If she wants to tell me, okay, but if she doesn't, that's okay too. Life happens to people.