This definitely belongs in Dorian's February Thread of questions asked this month.....
Originally Posted by Alyssa XOXO
No, so far you are the only one who answered the question correctly. It's about how a provider manages a situation were they have messed up, and what would they do, if anything, to retain the client.
Coolaid, its not a stupid subject, but a very relavent one. Yes I think some of the ladies would admit to occassional mistakes. Everyone is human and makes them. Its about what you do afterward that sets you apart. A very seldom NCNS will not harm a provider if she is smart and figures out what needs to ne done to make that client happy, and not start publishing bad press about it.
This is relavent to me because it happened to me this morning. The thing that has me amused is that she just texted a very short "sorry" message and nothing else. It just seems very short sighted that she made absolutely no attempt to salvage the situation.