I cannot speak for anyone but myself. If you are going to charge me for listening to your issues then something is wrong. Talk about anything you want for as long as you want as long as the clock is not running on the time the gentleman has paid you for.
Flip it around. If you went to a mechanic to get your car worked on and were told this repair will cost $100 per hour, would you want that mechanic diagnosing and working on fixing your car or talking about their personal problems. If the mechanic spent 30 minutes working on your car and 90 minutes talking about the wife, kids, friends or family would you want to be billed for 2 hours?
Originally Posted by ValenTX
Maybe I misapprehension what the OP is saying. But I didn’t think she was talking about complaining directly about her problems. I read it as habing somewhat natural (albeit perhaps heightened) anxiety — perhaps about security, safety concerns, and wanting to please a new customer — that made her a bit too chatty. Not necessarily chatty about those particular issues, but too talkative nonetheless.
The question then would be, if I read her post correctly, is whether the customer would see this as a conversational tic caused by nervousness, or just think she was intentionally blathering on about seemingly nothing.
But perhaps I’m the one who is mistaken.