Welcome! I'm glad it all turned out well. I'm going to offer some ECCIE advice, though.
Think before you press ENTER.
This isn't a normal business. A guy can't just run home and kiss his wife and sit down at the family computer and whip up your review. Within 24 hours, to me is same day.
Try to put yourself in the other person's place. Don't send unsolicited emails or text. Don't jump to conclusions instead of just asking a private question. And don't let other people's bad behavior affect the person you know YOU are.
Again, welcome and good luck!