The staff may seem disinterested by our standards, but the German culture is different in that regard.
Originally Posted by davec.0121
Well as long as we're picking on the Germans let's not forget the French.
Mazo's favorite conversation at Charles de Gaulle:
Mazo: "Excuse me. This boarding pass is for a coach seat. I'm in Affaires."
Air France Agent: "I'm sorry sir, but Affaires Class is full."
Mazo: "I'm sorry. You don't understand. I purchased a ticket for Affaires Class. I should have a seat."
Air France Agent: "I do understand sir, but as I said, Affaires class is full today."
Mazo: "Wait, wait. I
have an Affaires class ticket. I paid full fare. This isn't an upgrade. How can it be that you don't have a seat for me?"
Air France Agent: "Sir, I understand that you have this ticket but there are no seats in Affaires. I have told you this. There is nothing to be done. You will have to fly in economy."
After repeating this conversation with two more agents and "zee boss" I finally gave up, walked over to British, took the flight through London, and then successfully obtained a full refund plus compensation for denied boarding from Air France.
Say what you will about the US. At least here we have reasons for why things get fucked up. In France things get fucked up for no apparent reason at all.
Cheers,
Mazo.