With all that has gone on here the simple answer is to reprogram the combination on the door and advise the one she is sharing the pad with to not give it out.
No drama just handle the problem and move on.
Moving this to DRAMA site
I don't agree with everything that I read on this thread recently and some of it is very different from how I would have handled things.
That being said, Lola has been refreshingly straight forward and transparent in my dealings with her which is a rare find in this business.
While I don't agree with playing nice with someone who caused a threat to my livelihood the fact remains that it is Lola, and Lola alone, who will have to live with Lola's decisions. Not us. I'm just glad to be informed.