I would like your thoughts - filing a complaint with the medical board

Brooke Wilde's Avatar
I know I could google this but I would most likely just find a mix of opinions from strangers, versus asking here where I have found I am always pointed in the right direction.

So I'd like your thoughts please. I'd like to file a medical complaint with the medical board. I assume that's who I would contact? but I have no idea if it is even worth my time or hassle. Do they even investigate? Does anything even happen to the doctors? I really have no clue what-so-ever.

The long story: I'd like to file a complaint against a small (only 1 doctor) psychiatric clinic. Not only are they false advertising but I honestly believe they are toying with peoples mental health. It seems as if it is just a money pit and they are happy to write you a prescription, but every time, you must pay $250 per visit, before they will submit your prescription to the doctor.

They only offer 30 day supplies and if you run out and don't have $250 to see the psych doctor again, oh well, you are screwed. This is something I find to be very offensive. People need their meds and they are making a mockery out of those in dire need.

Plus, never in my life have I encountered a psych clinic that refuses refills, normally, it's 3 - 30 days supplies, and then you see the doctor again to ensure you are taking your meds correctly and doing good.

They also false advertise by stating they are a "walk-in clinic" (which is like a unicorn in mental health, walk-in clinics really don't exist) but now that I have been going there for over a year, I find it to just be a bullshit marketing tactic.

When I called Wednesday, she said the soonest the doctor could see me would be TUESDAY! 6 days! So much for a "walk-in clinic", I then asked if the doctor would call in a 7 day supply of my meds to the pharmacy since I was taking my last dose today and of course I was told "NO" (as they always tell me).

So I just wanted to get some thoughts from the outside looking in ... should I do something about how I feel I am being treated or should I just move along?

I look forward to receiving y'alls thoughts on this matter.

XOXO - B
http://www.tmb.state.tx.us/page/place-a-complaint

1.) If you are paying cash....try to get Obama care. But I've seen this type of "up selling" before. It's a business and they can charge whatever they want. But if they are charging you more based on a specific med...that seems a little unethical to me. But you can file a complaint with Texas Medical Board. They will investigate.

2) If it it a NOT a narcotic such as Xanax or Adderrall...You MIGHT find a regular family med/Internal med physician to write you a script, since it isn't a new med for you, They will likely require lab test.
and regular urine test. The laws have tightened up based on the type of med. It may be in a category that requires urine drug test before the script is written. That may be part of the fee you are paying, They CAN'T by law give you a 3 month script of certain drugs. ALSO there are certain requirements for therapy/evaluations and that may be part of the fee you are paying.

3.) If isn't a narcotic such as Xanax or Adderral, You may be able to find it from a
Canadian/Mexican/Indian pharmacy much cheaper. They do have some anti-depressant meds

4.) If you ARE needing Xanax, Adderrall or the like....GOOD LUCK! Docs are very conservative about
writing for those meds, because of high abuse rates.

5.) DO NOT USE Craigs List...lots of post on there...My friend got scammed last week trying that. They have you Money Gram or Western Union the money...and well, the rest is history.
Call attorney on filing complaint.Ask google and sex boards.Professionals about filing complaint.Apply Obamacare.Paying cash get a receipt
They are charging just a little more than you charge for your services. So what's the problem? Did you have to pay for an advanced degree and board certification to do your job?

When I see somebody like you for my therapy, I have the same thoughts as you. Why are you charging so much?
Okay...Go to google. Type in Texas Medical board. On the page will be an icon where you can file a complaint. When you file a formal complaint The board will obtain your medical records and do a first level review of them. If there is concern then a second level review will be done by a physician. If a problem is noted the record will be reviewed by another physician. If there is a problem then the physician in question will be required to respond to the board. Just so you know...if the physician did an appropriate evaluation and offered treatment and follow up that complies with the standard of care then he is in the clear. As far as prescription refills etc. it is typically a he said, she said situation. Responsible physicians will require follow up to monitor care. My advice to you is to forget the complaint. Establish a professional relationship (medical that is) with a provider. Establish and follow recommendations for therapy and follow up. A long term professional relationship is best for you.
Brooke Wilde's Avatar
Thanks for the replies so far ... my meds are Paxil and Wellburtin for OCD and anxiety, so they are pretty gentle meds. I'll have to reread this thread and respond more when I get home tonight.
Brooke Wilde's Avatar
Because my job is illegal. Anything that is illegal always comes with a premium.
I am risking my health and safety.

Finally, you do not "need" pussy. But people need access to their meds. I actually don't have a huge problem with the $250 but that should give me access to a 90 day supply of my meds, as it does at most every other clinic I've been to.

They are charging just a little more than you charge for your services. So what's the problem? Did you have to pay for an advanced degree and board certification to do your job?

When I see somebody like you for my therapy, I have the same thoughts as you. Why are you charging so much? Originally Posted by squashhead
Brooke Wilde's Avatar
Thank you rocky, that was very helpful.



Okay...Go to google. Type in Texas Medical board. On the page will be an icon where you can file a complaint. When you file a formal complaint The board will obtain your medical records and do a first level review of them. If there is concern then a second level review will be done by a physician. If a problem is noted the record will be reviewed by another physician. If there is a problem then the physician in question will be required to respond to the board. Just so you know...if the physician did an appropriate evaluation and offered treatment and follow up that complies with the standard of care then he is in the clear. As far as prescription refills etc. it is typically a he said, she said situation. Responsible physicians will require follow up to monitor care. My advice to you is to forget the complaint. Establish a professional relationship (medical that is) with a provider. Establish and follow recommendations for therapy and follow up. A long term professional relationship is best for you. Originally Posted by rocky50
Okay...Go to google. Type in Texas Medical board. On the page will be an icon where you can file a complaint. When you file a formal complaint The board will obtain your medical records and do a first level review of them. If there is concern then a second level review will be done by a physician. If a problem is noted the record will be reviewed by another physician. If there is a problem then the physician in question will be required to respond to the board. Just so you know...if the physician did an appropriate evaluation and offered treatment and follow up that complies with the standard of care then he is in the clear. As far as prescription refills etc. it is typically a he said, she said situation. Responsible physicians will require follow up to monitor care. My advice to you is to forget the complaint. Establish a professional relationship (medical that is) with a provider. Establish and follow recommendations for therapy and follow up. A long term professional relationship is best for you. Originally Posted by rocky50
Follow,his advice Brooke.he's a good person.
ShysterJon's Avatar
I agree with rocky50. Can you file a complaint? Sure. Will anything happen, such as discipline being imposed on the doctor? Not a bat's chance in hell because he was following a reasonable standard of care.
Brooke Wilde's Avatar
That's what I was wondering. If my feelings/thoughts were valid or if I was being over emotional.
I am not trying to make light of your situation, but the human species will survive in spite of OCD or anxiety disorder. But the human species will not survive if people stop reproducing, so the need for pussy is greater than the need for mental health medications. This is obvious because the human species is still growing and OCD and anxiety disorders are more prevalent today than anytime in history.

I understand OCD and anxiety disorders can be extremely debilitating and may require medications, but those disorders are often treated successfully without medications. I do not know your clinical profile, so I cannot make an assessment of your case. But CBT without medication is a completely appropriate and effective treatment strategy for both OCD and anxiety disorders either alone or together. But based on your posts it looks like you have seen several mental health professionals for these issues and while that is not necessarily a bad thing each professional is allowed the discretion to direct treatment in the way they feel best serves the patient. So, while one professional may give 90 day prescriptions another may not give any prescriptions and insist on therapeutic treatments alone and both methods would be within the reasonable standard of care for the disorders you mentioned. I think like what was mentioned earlier you would be better off establishing a relationship with a reputable mental healthcare provider and actually following their treatment protocol instead of switching providers when they decide to stop prescribing you meds. With the exception of a few limited disorders psychiatric medications are intended to only be used for a limited duration and then only when therapy is not achieving the desired results.
Brooke,

Now you talking about what I did up 2 two years ago.

You can file a complaint to the state board that they are licensed by. But they have to be in violation of the licensing act or law. From what you said I did not see a volition. 95% of psychiatric medications are prescribed by primary care or your family practice doctor. typically if you need more that two you will get referred to a psychiatrist.

Others gave you some good info. Depending on the medication and its potential for abuse or other health problems if not monitored. The situation you described is generally not typical, but I don't know your specific diagnoses, RX and what there goal for treatment is.

Years ago when my daughter was in another state going to school she had this problem all the time and would ask the Dr. to call me. Which for the most time with more information it made her life easier.

If you have a regular Dr. or Nurse Practitioner (NP or APRN, these tend to have lower fees) you see they might be able to manage this for you.

With overhead of running an office, licensure fees, continual education, regulations, and malpractice insurance, it's not very enjoyable these days.

Many guys complain who don't you lower your fees and want to negotiate you fees, all the see is what you get for an hour of their time and are jealous and bitter they can;t make that. The don't see the overhead you have. A nice place, hair, make up, clothes, maybe gym membership etc.

If I can provide you some information send me a PM and would be happy to talk with you as a friend.

Best of Luck
TexTushHog's Avatar
Most of the advice that you have received is good. They will investigate. But even if this doctor sets a more stringent standard of care than the industry does, that's not a violation of his duty. He can say "I want to seem my patients every 30 days if they have OCD and anxiety disorder and are taking Xanax and Wellbutrin." The Board has enough trouble limiting those who are careless, they really don't focus on those who are too careful.

My best suggestion for you would be to seek out a primary care physician. I think that they would be willing to prescribe Wellbutrin on a 90 or 120 day basis, especially if it's a reasonable dose and you've been taking it for a while. Xanax may be a closer call depending on 1) how much your take; and 2) whether it's taken PRN or prophetically.

Just my two cents.
Monica13's Avatar
A good psychiatrist is very hard to find. You can spend years looking and maybe never find one.

A lot are just pill pushers they don't really care what's wrong with you.