Seems you're not the only one having that problem. Make sure you have all the latest tech updates. Here's a little help from another thread asking the same question.
http://www.eccie.net/showpost.php?p=...71&postcount=3
Also, the mod(s) might want a little more info about your computer to really be able to help. In the mean time, beware of what you might find in the rabbit hole.