I am curious why there isn’t a formal process for rating and maybe reviewing us clients, the way that we rate the service providers. I think it would help address a few issues;
1) would serve as a much easier form of reference
2) would encourage clients to be on their best behavior
3) would result in better service for those that deserve it. Imagine being a highly rated client and getting your messages returned promptly and maybe even receiving discounted rates as service providers compete to spend more time with great clients.
I realize that the ego beating some might take would be tough but the criticism that the service providers absorb is often incredible and they seem to manage.
As with most things, it has to make financial sense. Who would pay to publish these ratings? I think it could fit right into the ECCIE format and would be supported by the same advertisers that pay for the rest of the content.
What do you think?